What are the four basics of friendly service at Arby's?

The four basics of friendly service at Arby's center around creating a welcoming and positive experience for customers, which is essential in the fast-food industry. The correct answer emphasizes the importance of making strong, personal connections with customers.

Starting with a smile sets a positive tone for the interaction, signaling warmth and approachability. Eye contact reinforces this connection, making customers feel seen and valued. Greet is crucial because it initiates the interaction on a friendly note, demonstrating attentiveness and respect towards the customer. Finally, thanking the customer is an essential aspect of friendly service, expressing appreciation and encouraging them to return.

This combination focuses on active engagement and respect, which are key factors in delivering exceptional customer service. The other options, while incorporating friendly elements, do not encapsulate the fundamentals of establishing a personal connection as effectively as the chosen answer.