When empowering team members at Arby's, which principle is emphasized?

The principle of "Train, trust, and empower" emphasizes a holistic approach to team management that fosters a culture of accountability and independence among team members. Training equips employees with the necessary skills and knowledge to perform their roles effectively. Trust is crucial in allowing team members to take ownership of their responsibilities, which enhances their confidence and motivation. Empowering individuals encourages them to make decisions and contribute to the team’s success actively, leading to greater job satisfaction and improved operational performance.

This approach aligns with the goals of creating a dynamic and responsive work environment, which is essential in a fast-paced setting like Arby's. By integrating training with trust and empowerment, managers cultivate a team that is not only skilled but also engaged and proactive in tackling challenges. This principle ultimately leads to better service delivery and customer satisfaction.