Which of the following concepts emphasizes interaction with guests first at Arby's?

The concept that emphasizes interaction with guests first at Arby's is rooted in the principles that guide team members in their daily operations. Team member principles typically focus on fostering a welcoming environment, ensuring that staff are trained to prioritize guest interactions, and creating a culture where employees are encouraged to engage with customers in a friendly and effective manner. This approach highlights the importance of building relationships with guests, enhancing their overall dining experience, and ensuring that they feel valued and appreciated.

While other options may touch on aspects of service or customer satisfaction, they might not specifically pinpoint the foundational training that team members receive regarding guest interactions. Service quality guidelines and customer satisfaction protocols often focus on operational standards and metrics for success, while friendship standards might emphasize interpersonal relationships but may not be as directly related to the essential training principles that drive initial guest interactions. Thus, the emphasis on team member principles represents a core aspect of Arby's approach to engaging guests right from the start.